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FAQs

WHO ARE THE INTENDED USERS FOR YOUR GLASSES?

Phonetic Eyewear products are designed for consumers who spend considerable time viewing computer screens, tablet PCs or smartphones. These devices emit high levels of blue light, which can cause glare, eyestrain and fatigue. Our glasses are perfect for office employees, students, gamers or anyone whose lifestyle includes exposure to these devices.

WHAT IS BLUE LIGHT?

Blue light is a general term for the violet-blue portion of the electromagnetic spectrum. Light with a wave length between 380nm and 500nm is considered violet-blue light. This portion of the spectrum is also referred to as High Energy Visible (“HEV”) light. Our glasses filter a portion of this HEV light with an emphasis on the lower end of the violet-blue spectrum.

WHAT ARE THE DANGERS OF BLUE LIGHT?

Many eye doctors and scientists have concerns regarding the long-term impact increased exposure will have on people’s eyesight. There are many published articles on this topic. The intent of our glasses is to reduce glare and eye strain associated exposure to HEV “blue” light. We make no representation regarding the medical dangers of blue light. We recommend you consult your eye doctor or read publications from respected scientists regarding the potential health risks and long term damage caused by exposure to unnatural sources of blue light.

HOW DO YOUR GLASSES WORK?

Our glasses contain a special coating that deflects a portion of the blue light, which reduces eyestrain and improves focus. The other portions of the color spectrum are not filtered, maintaining a sharp image. When these lenses are working, you can see a slight violet-blue hue on the front of the lens.

WHAT TYPE OF LENSES DO YOU USE?

Our lenses are made from a material that is used for prescription lenses. Since the lenses have a refractive index of 1.56, they are thinner and lighter than a typical plastic prescription lens. Our lenses have a hard coating to prevent scratching. The lens coatings also make our lenses easier to clean than a typical pair of drugstore reading glasses. Our prescription lenses are made of polycarbonate.

HOW DO YOUR GLASSES COMPARE TO OTHER COMPUTER GLASSES?

Most other computer glasses on the market today are tinted (often amber or yellow). Tinting technology has been available for many years; however the wearer of these glasses needs to adjust to the tinted lenses and many find these lenses to aesthetically non-appealing. It should be noted that many of the top lens manufacturing companies have developed technology similar to ours in that it makes use of a deflective coating applied to a clear lens. However, these coatings are typically only available on prescription glasses costing hundreds of dollars. Our product is targeted to consumers as ready-made or prescription eyewear offered at a fraction of the price.

I DON’T WEAR PRESCRIPTION GLASSES BUT USE DRUGSTORE READING GLASSES FOR READING AND WORKING ON MY COMPUTER. WILL YOUR GLASSES WORK FOR ME?

Yes, Phonetic’s products will work for you. However, keep in mind that the power needed in a pair of Phonetic glasses will vary slightly from the glasses purchased at a drug store. Most people who use drugstore reading glasses suffer from a condition called presbyopia in order to focus on near-distance objects.Since a computer screen is slightly further away than normal reading distance, a lower powered lens is required for computer use. For those who wear drugstore readers and intend to use our glasses for computer use, we recommend you order 50% the power of your reading glasses. So if you’re reading power is +2.00, order your Phonetic Eyewear in +1.00. If your reading power is +2.25, round down and order your Phonetic Eyewear in +1.00.

ARE THESE GLASSES A SUBSTITUTE FOR PRESCRIPTION EYEWEAR?

Yes! Our glasses can be made to fit any prescription, and can be worn as both computer and prescription eyewear.

HOW DO I PROVIDE YOU MY PRESCRIPTION INFORMATION?

There are three ways you can provide us you prescription.

  1. You can email us a PDF of you prescription to info@phoneticeyewear.com
  2. Fax it to us at 412-594-7024, or
  3. You may enter the information directly from your prescription onto our ordering page.


If you would rather, you can provide us your doctor's contact information and we can contact your doctor directly. Please note that the following states require that we verify your prescription by seeing it directly or by obtaining it from your doctor: Alabama, Arizona, Arkansas, California, Connecticut, Florida, Georgia, Kentucky, Massachusetts, North Carolina, New Jersey, Nevada, New York, Ohio, Rhode Island, South Carolina, Tennessee, Vermont, and Washington.

ARE THERE ANY PRESCRIPTIONS YOU CANNOT FILL?

For certain strong prescriptions or customers with high cylinder adds or prism, there is a small upcharge required to be able to provide lenses. If after receiving your prescription we determine that we cannot fulfill it, we will refund your payment. Please contact us if you have questions at info@phoneticeyewear.com or call us at 888-963-6017.

WHAT IS A "PD" MEASUREMENT AND WHY DO YOU NEED THIS?

"PD" stands for Pupillary Distance and is the measurement of the distance between the center of your pupils. The PD measurement is expressed in millimeters and is either provided as one number (binocular) or two numbers (monocular). It is important that you ask your eye doctor for this measurement when you obtain your eye exam.

DO YOU OFFER PROGRESSIVE LENSES OR BIFOCALS?

At this time, we do not offer progressive for bifocals. This is something we are considering for the future.

WHERE DO YOU SHIP YOUR GLASSES?

We offer free priority shipping within the US. Expedited shipping options are also available at checkout. Shipping to Canada is offered for $9.95.

DO YOU SHIP INTERNATIONALLY?

At this time we only offer shipping on orders through our site to Canada, for a flat rate of $9.95. For other international orders, feel free to contact us at info@phoneticeyewear.com and we can try and accommodate you.

WHAT IF I AM UNSATISFIED WITH MY GLASSES?

If for any reason you are unsatisfied with your glasses, we offer a 30-day money-back guarantee.

HOW LONG DOES IT TAKE TO SHIP MY GLASSES?

All of our glasses are made to order in our optical lab in Pittsburgh, PA. Because of this, we require 2-3 business days for non-prescription and reading powers, and up to a week for prescription lenses. You will receive a confirmation email once you place your order and a second email notification when your order ships, along with tracking info!

ONCE I HAVE COMPLETED MY ORDER, HOW LONG WILL IT TAKE TO GET MY PHONETIC COMPUTER GLASSES?

Please allow up to 3 business days to process all frame orders with non-prescription or reading lenses (except rimless). Once processed, your order will arrive within 3 business days.

Please allow up to 3-5 business days to process and create all prescription glasses and 3-piece rimless frames. Each pair is custom made in our Phonetic lab and takes slightly longer than our, standard frames, and our non-prescription and reader lenses to complete.